Home > Who We Are > Proof Is In The Pudding What people say about us… We believe that the true measure of our success lies in the experiences and satisfaction of our customers and what our members of staff say about us. We pride ourselves on delivering great-tasting food and amazing service to provide the best dining experience. But don’t just take our word for it, read on to find out what our lovely Catering Managers had to say about Mellors. Our Staff Members Said … John, catering manager enjoys working for Mellors and talks about the marketing transformation in his 6th form’s dining area John says, “I enjoy my role at Mellors. I like being part of a large team and we all get along so well. I have a good working rapport with the Mellors staff, teachers and pupils here which his great. There is a lovely variety of responsibilities which keeps things interesting because we are a 6th form too, adding in an extra layer. We also provide regular hospitality for meetings and events. “I feel well-supported from the Mellors team. If I ever have a question, I know I’m able to pick up the phone with ease and speak to another member of staff for help. “Mellors are different from other contract caterers as we work together as a collective team and are more forthcoming in terms of new developments and communication.” “This high school recently benefitted from a marketing transformation in the dining area, being updated to our “Food Happy” branding. This has enhanced the overall dining experience for all, creating a vibrant and inviting space. John says, “both the staff and students and love the new designs and meal uptake has definitely improved.” See how Theme Days positively impact the children from Cassandra, Catering Manager. Cassandra has worked for Mellors for 8 years and has a true passion for delivering show-stopping theme days which make a real difference by encouraging our young customers to explore and try new and varied foods. Cassandra says: “Theme days are amazing, and I love to make a big deal out of them as I find it really rewarding seeing how happy they make the children. “Theme days have a big impact on both the staff and children. The staff really go to town and get involved by dressing up and the kids enjoy seeing this. “We open up theme days to the whole school, so no one misses out on the fun, with many moving over to a Mellors school lunch after a theme day because they have enjoyed it so much.” Read on to learn what Anna, Catering Manager thinks about Mellors food offering. Anna has worked for Mellors for almost 12 years and prior to this, worked at the same school for a different catering company. “Mellors are so much better than our last food provider, they are engaged and we all have a good working relationship. “At first I was dubious when Mellors took over the catering here but I have been amazed with the level of help and support which is always available. Everyone is so friendly and it makes you feel part of a family. “As the catering manager I have developed good relations with the school and since Mellors joined, food uptake has increased to almost 600 meals a day! This includes food from the main counter, sandwiches Pasta King and Love Joes.” What Our Clients and Customers Said … The quality of the food is excellent and the support from Mellors has also been excellent. We feel at last like we are a proper customer, and we are treated accordingly, which is a big shift from our previous provider – Primary School Headteacher The new menu is exciting and appealing to staff and students. We love the way the food is presented. The staff have been great with learning the new systems and making it a positive experience for us – School Business Manager at High School The students at Arena Academy really love the food they get during breakfast, break and lunch. Mellors consistently impresses us with fresh, tasty meals served quickly and efficiently. Mellors puts in a lot of effort to make sure the food not only tastes great but is also prepared with care. This helps create a delightful dining experience for all students. Mellors has been a key part of our successful events, and their service greatly contributes to our students’ and staff’s satisfaction. We value our partnership with Mellors and look forward to working together in the future Mr Raj Mann – Head Teacher at Arena Academy I just wanted to feedback on how lovely the Reception Parents Meal was yesterday. Thanks so much for having us, it really lit up the children when they saw us join them where they eat every day, and they were so chatty telling us about what they eat every day and what they’d done at school! The food was brilliant too. Having 3 vegan choices for main meals and 2 for pudding, as well as the salad bar and fruit, and little touches like the gravy, is exceptional and well above what most schools are doing for children with alternative dietary requirements. It makes a huge difference to know that they are getting good food and being included at school. The catering staff and lunchtime supervisors really don’t get enough recognition, you are all so lovely and friendly every time I come in. Thank you so much! Katy, Parent Ooh crumbs… you’ll make us blush!